Privacy Policy for Cleaning Services

This privacy notice explains how Zorevalitho collects, uses, and protects your personal data as part of delivering our cleaning services in the UK. Your privacy is a priority, and we follow all applicable data protection regulations.

Information We Collect

We only collect data needed to deliver our service, respond to enquiries, and maintain our relationship with you.

• Personal identification details, such as your name, address, and contact information, used for communication and bookings.
• Information about your property, including size and special requirements, provided to organise effective cleaning.
• Details of your enquiry or feedback to improve service and respond to your requests appropriately.
• Technical usage and site analytics data are collected using cookies to enhance your online experience.

How We Use Your Data

Collected data is processed solely for operational and communication purposes and never sold to third parties.

• To manage bookings, cleaning schedules, and provide tailored service.
• To respond to questions, complaints, or reschedule requests submitted through our website or phone lines.
• To improve online experience by tracking site usage and providing relevant information.
• To comply with legal obligations and regulations in the United Kingdom.

Our Legal Basis

Data is processed on the basis of your consent, our contractual obligations, and compliance with legal duties.

We only use your information if we have a legitimate need, such as responding to your enquiry, fulfilling your service agreement, or meeting local legal requirements.

Information Sharing

Data is not shared outside Zorevalitho, except when lawfully required or essential for operations.

• We may share necessary details with licensed subcontractors who provide cleaning on our behalf, always under strict confidentiality agreements.
• Information may be disclosed to regulatory authorities if legally required.
• We do not sell, trade, or otherwise transfer personal information for marketing purposes to unrelated third parties.

Data Security

Your personal data is stored securely with strict access controls. We employ industry-standard measures, including encryption, protected servers, and regular audits, to safeguard information. Data is retained only for as long as necessary to fulfil our service commitments or comply with local laws.

Your Rights

You have rights over your data, including access, correction, deletion, and withdrawal of consent.

• Request a copy of the personal data we hold and receive details about its use.
• Correct inaccurate personal information by contacting our support team.
• Withdraw your consent for processing or request deletion of your data at any time.
• Raise concerns or complaints about our handling by contacting us or the relevant data authority.

Cookies Policy

We use cookies to improve your site experience, for analytics, and technical functionality. Please see our Cookie Policy for details and settings.

View Cookie Policy View Cookie Policy

Contact Details

To exercise your rights or for any privacy concerns, contact our Data Protection Officer using the details below.

Policy Updates and Changes

We review this privacy notice regularly and may update it to reflect changes in law or our business. The latest revision date is shown below.