Terms and Conditions for Cleaning Services

These terms govern your use of Zorevalitho services for cleaning households and premises in the United Kingdom. Please read them carefully before booking or making an enquiry.

March 22, 2026

Acceptance of Terms

By using our website or scheduling a cleaning service, you agree to these terms and our privacy practices. If you do not consent, please refrain from using the site or our services. For clarifications or support, contact us using the details on our site.

Definitions

These definitions clarify common terms used throughout our conditions.

• Service refers to cleaning activities provided to residential or commercial properties as described on our website.
• Client means anyone who books, requests, or uses the cleaning services delivered by Zorevalitho.
• Agreement covers all mutual obligations set by these terms between client and provider upon booking.
• Website refers to zorevalitho.sbs and any online portals or subdomains used for bookings.

Service Usage

Clients must provide safe property access and necessary details for each appointment. We may record calls or emails to maintain service quality.

Eligibility

All clients must be UK residents and aged 18 or over to book services directly with us or via the website.

Proof of identity or residence may be requested for verification.

Client Responsibilities

Clients agree to these responsibilities to support a smooth and safe service process.

• Ensure access during booked times and clear special instructions with the office before cleaning day.
• Inform us in advance about pets, children, special requests, or property hazards.
• Respond promptly to booking confirmations or clarifications from our support team.
• Remain respectful of cleaning staff and provide payment promptly as per agreed method.

Prohibited Use

Clients may not misuse our website or service in the following ways:

• Reselling or acting as an intermediary in the sale of cleaning slots without written permission.
• Using the site for unauthorised advertising or soliciting of unrelated services.
• Sharing offensive, unlawful, or confidential content via forms or support channels.
• Deliberately damaging company property or failing to report accidental damage caused during service.
• Attempting to access systems or records for which you are not authorised.

Intellectual Property Rights

Text, brand names, images, and materials on this site are property of Zorevalitho or its licensors. Use is permitted for personal, non-commercial purposes only, and unauthorised reuse is prohibited. All intellectual property rights are reserved.

Client Feedback and Content

Feedback, reviews, and communication provided to us may be shared internally to improve or promote our service unless otherwise requested.

Your Privacy and Data Security

Your information is handled according to our Privacy Policy and is only used for delivering cleaning services and improving user experience. Sensitive data is managed with strict confidentiality. Read Privacy Policy

Important Legal Disclaimer

Our cleaning services are provided with reasonable care. There may be variable outcomes depending on property type or condition. For questions, speak to our support team.

Limits of Liability

To the extent allowed by law, Zorevalitho is not liable for losses exceeding the direct cost of the cleaning service or any indirect damages caused by third-party issues.

Indemnity

You agree to indemnify us against losses that arise from breach of these terms, misuse of our service, or unauthorised content provided via the website or during service.

Dispute and Complaint Resolution

We encourage clients to resolve complaints directly through our support for prompt attention.

Applicable Law and Venue

These terms are governed by UK law and disputes must be, where possible, addressed in the United Kingdom.

Ending Agreement

Either party may end an agreement for service with advance written notice. Specifics will be confirmed on booking.

Policy Changes

We may update these conditions; continued site use equals acceptance. Changes will be published by the date below.

Severability

Each provision stands separately. If any clause is unenforceable, others remain in force.

Entire Agreement

These terms supersede all previous service discussions or agreements between you and Zorevalitho.

Getting in Touch With Us

Questions about these terms can be sent via the support details listed below.